Service
If you do not find the answer you need in our FAQ, please send us an email using the "New Support Ticket" tab . Our Customer Service Team will res...
Wed, 2 Dec, 2020 at 4:05 PM
If you have not received an order confirmation via email within a few minutes after placing your order, please check whether your email account is protected...
Thu, 3 Aug, 2017 at 11:45 AM
You will receive a link and your access details for accessing your customer account together with your order confirmation. If you receive an error message w...
Thu, 3 Aug, 2017 at 11:52 AM
If you receive an error message when entering your serial/license number this may be due to one of the following reasons: With an installed and activate...
Thu, 3 Aug, 2017 at 11:54 AM
Depending on the store where you purchased or wish to purchase your product, the following options may be available to prevent data loss: 1.) Extended D...
Thu, 3 Aug, 2017 at 12:45 PM
You will receive your account login details and order confirmation by email after completing the online order process. If you have lost this information...
Thu, 3 Aug, 2017 at 1:08 PM
If you need an invoice, you can retrieve it directly in your customer account. Please log in to your account with the information given in your order confir...
Tue, 24 Oct, 2017 at 11:58 AM